How It Works
Purchase a qualifying product.
You can view the qualifying products, trade-in rewards and purchase periods on the Qualifying Products page.
On approval to trade in:
- Full instructions for trading in your items will be supplied via email on provisional approval of your claim.
- You are required to include the barcodes provided with your trade-in devices. If they are not included, we may not be able to identify your trade-in devices and unable to validate your claim.
Trade-in device(s) must be received within 30 days from approval of your claim. When your trade-in device has been received and tested you will be notified via email.
Your claim will be paid within 45 days of validation to your nominated bank account.
Check the progress of your claim at any time by using the Claim Tracker on this website
Read our Terms and Conditions for more information